Size exchange
Unused costumes with original tags can be exchanged for another size within 7 days of delivery. WhatsApp us on +91 95603 55455 with your order number and photos to start an exchange.
Not returnable
- Accessories (masks, crowns, mukut, props)
- Customised or made-to-measure costumes
- Costumes that have been worn, washed or have tags removed
Damaged or wrong item
If you receive a damaged or wrong item, tell us within 48 hours of delivery with an unboxing photo/video and we will replace it free of cost.
Refunds
Where a refund is approved, it is sent to your original payment method / bank account within 5–7 working days.
Contact
Neelam Fancy Dresses, F-17, Aanand Vas, Shakurpur, Near Poonam Gas Agency, New Delhi 110034 · [email protected]
For more details, follow our privacy policy or contact us.